FAQs
Answers to some of the most frequently asked questions
We grouped questions by topic for easier discoveribility
General FAQ
General questions about our software
Is the impact of actions really measurable?
Yes.
You define the expected KPI change and impact window.
Flenno measures the outcome automatically and shows exactly what worked, why, and by how much.
How do we know the AI’s recommendations are correct?
Because you stay in control.
Every suggestion is transparent, editable, and refineable through human-in-the-loop prompts.
Flenno provides the analysis and recommendations – you decide what becomes an action.
Will I get help if I’m stuck?
Absolutely.
Our team supports you through onboarding, theme/KPI setup, recommendation refinement, and monthly impact reviews.
You’re never left alone with the data.
Is this actually better than what I’m using?
If you’re relying on GA4 dashboards, spreadsheets, or scattered signals — yes, significantly.
Flenno automatically:
detects KPI shifts
explains why they happened
prioritizes improvements
measures real impact
Dashboards don’t do that.
What if the recommendations don’t fit our business?
Flenno adapts to you.
You can guide Flenno with Custom Instructions – your business context, technical limits, and optimization preferences – so every recommendation fits how your webshop actually operates.
And as results accumulate, Flenno learns what works for your business, not generic benchmarks.
Can I connect this with our existing tools?
Yes.
Start with GA4, then optionally add support systems, review platforms, survey tools and more.
Flenno adapts to your existing stack – you don’t have to change anything.
How long does it take to get value?
Minutes → first automated insights and your first prioritized recommendations
Days → measurable revenue impact
Flenno starts delivering clarity immediately.
Is this built for companies like mine?
Flenno is designed specifically for E-commerce Managers — especially teams without dedicated data analysts or engineering resources.
Will I need a developer to set this up?
No.
Flenno connects to Google Analytics 4 in minutes.
Add optional qualitative sources (support tickets, reviews, surveys), and you’re ready — no IT project required.
Will this break what we already use?
No.
Flenno connects passively to GA4 and optional qualitative sources.
It doesn’t change your storefront, your data layer, your events, or your current workflows.
Pricing questions
Pricing-related questions our customers ask the most
Do we need a data team or custom dashboards?
No.
Flenno analyzes your data automatically and surfaces insights, recommendations, and impact measurements -
all without dashboards, BI tools, or SQL.
Can I test this without involving my whole team?
Yes.
One E-commerce Manager can fully evaluate Flenno alone.
No migration, no tagging updates, and no team-wide rollout are required.
Flenno also supports a clean, deletable test environment, meaning anything you try during the evaluation can be removed entirely. No permanent changes, no impact on your reports, and no data left behind. Fully GDPR-compliant.
Security questions
Security-related questions our customers ask the most
What happens if I mess something up?
You can’t.
Flenno is read-only and nothing executes automatically.
Every recommendation can be refined with human-in-the-loop prompts, and nothing executes automatically & nothing goes live without your approval.